But I’ve Never Done A Support Call!
The latest links, discussions, articles and more
25+ Test/Dev Experts Share Secrets of Automation Excellence in a Special Online Conference!
Learn about leading skills, tools, advanced techniques, and best practices — with real-world code examples — that will dominate your work environment in 2018! Watch sessions at your own pace, in this special online conference. Register now.
Testing Ask Me Anything — Coaching
On Tuesday 9th January at 8pm UK time, Toby Sinclair will answer questions on the theme of Coaching in this free, live webinar. Coaching is a term we hear a lot in software development, but what is it? Where can we learn more about it? You can register now and ask or upvote questions.
Testers’ Island Discs — Lisa Crispin
In the latest podcast, Lisa Crispin talks about the unique skills that testers can bring to agile teams, whether the world is waking up to important messages about diversity and the role of conferences in helping people to share their stories with the world.
But I’ve Never Done A Support Call!
James Thomas, Chris George and Neil Younger pool their knowledge and experience to provide a series of articles that cover — a basic introduction to tech support, preparing for a support call, being on a support call and ending and learning from a support call. Key things for testers that help out in support might want to consider.
The Club
We’ve picked a few topics of interest from The Club for you to read, contribute and generally get involved with.
How To Stop Using “Just”
Have you ever had to have the conversation with someone on your team along the lines of “Do you know how your usage of the word ‘just’ makes me feel in this context”? Or is it a conversation you feel you need to have?
What’s Wrong With Test Driven Development?
What do testers think of TDD? Is it wonderful when done right or completely overrated? Maybe it’s not worth extra effort, or doesn’t add anything, or has some specific drawbacks even when done correctly?
Community Posts
Highlighting a selection of blog posts from the testing community.
How To Survive A Startup As The Only Tester — The Life Of One Man
For the past year, I have been working as a QA tester in a start up and I have listed a non-exhaustive list of 5 things that have helped me survive in a world where everything is a high priority.
Time To Give Something Back… — Test Pappy
It’s been a tough year for me with highs and lows. And to keep it short for a change, I’m coming right to the point. I got myself one ticket to give away for the Mother of all TestBashes in Brighton on March 16th 2018. You can apply or suggest someone for the ticket until January, 7th 2018.
Testing Blogs
Want to get featured here? Submit your blog to our Testing Feeds!
- Understanding, Measuring and Building Consumer Quality — Essence of Testing
- Postman In The Pipeline: Newman Delivers — Testing & Movies & Stuff
- Life as a Software Tester — Simply the Test
- Testers Guide to Myths of Unit Testing — Testing is Believing
- 2017 in Review: Public Speaking, Amazing Testing Community & Self-Growth — Let Me Try Software Testing!
- On looking back on 2017 and looking forward to 2018 — On Test Automation
- A Year Full of Learning — A Tester’s Journey
- Unnecessary Code — Gerald Weinberg’s Secrets of Writing and Consulting
- What is a Sprint in Scrum? | Supreme Agile — David Tzemach’s Blog
- Q&A with Mike Lyles — richrtesting
- A Journey to 99 Seconds and Beyond……Final Chapter — Testing tackled
- Inheriting WebDriver Throughout Your Page Classes — Angie Jones
- Test Heuristic: Managing Test Data — Chris McMahon’s Blog
- Improving with the POPCORN flow by Claudio Peronne — Derk-Jan de Grood
- My Testing Values — jasmin tests code
- 10 Most Popular Automation Tools and Libraries on GitHub- Automation Testing Made Easy
- REST Assured Schema Validation with JSON and XML — James Willett
Testing Podcasts
A selection of interesting testing podcasts from around the web
- Testing for Developers — The Super Testing Bros
- Hiring and Getting Hired — The Testing Show
- AB Testing — Episode 73 — AB Testing
- 051 Building a Zero-Dashboard Monitoring Culture with Erik Landsness — PurePerformance
- 183: Why Test Automation is Fun with Corina Pip — Test Talks
- Ep 20: Best/Worst of 2017 — Screen Testing
- Ep 93: 2017 in review — Let’s Talk About Tests, Baby
Testing Chatter
We keep a close eye on our two slack groups — testers.chat and our MoT Slack. This is what they’ve been sharing.
- Have Trainline nailed their UX? — UX Planet
- Lock out: The Austrian hotel that was hacked four times — BBC News
- Lack of IT staff leaving companies exposed to hacker attacks — The Guardian
- Leaky RootsWeb Server Exposes Some Ancestry.com User Data — Threatpost
- Russian satellite lost after being set to launch from wrong spaceport — The Guardian
- Do Verizon and Sprint Make It Too Easy for ID Thieves? — Bank Info Security
- A Cute Toy Just Brought a Hacker Into Your Home — The New York Times
- dequelabs/axe-core: Accessibility engine for automated Web UI testing — GitHub
- “Today I was mentoring a woman looking for jobs who didn’t get good grades in college, then ended up in a job she hated that didn’t involve c… https://t.co/XqleePxjfu" — Stephanie Hurlburt on Twitter
- That Game on Your Phone May Be Tracking What You’re Watching on TV — The New York Times
